Terms and conditions

Our services are not intended to be a replacement or substitution for veterinary, training or behaviourist services.
We do not diagnose or prescribe.

Always seek professional veterinary services.

We are not responsible for the actions or reactions of the animal.

Home or yard visits

For home or yard visits we require you to:
– provide access to legal parking to enable us to perform the service, we cannot be held responsible for delays if legal parking is not available

– provide a safe environment for us to work and ensure that the animal is not a threat or causes harm to us.

Unacceptable behaviour

We will not tolerate violence (verbal or physical) or aggression towards our employees or any animal. If this occurs we have the right to terminate the consultation without refund.


We are not responsible for delays due to telephony failures including phones, internet availability or email failure.

Privacy Policy and Terms and Conditions

By using this website, you are agreeing to the Privacy Policy and Terms and Conditions.